Refund / Return Policy

Zuptra

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@zuptra.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Zuptra is operated by Shenzhen Xunzhan E-commerce Co., Ltd.

Company Name: Shenzhen Xunzhan E-commerce Co., Ltd.

Address: Room 301, No. 23 Gangde Road, Tongxin Community, Baolong Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China

Phone: +86 181 5839 2647

Email: support@zuptra.com